Shipping Policy

Domestic

Delivery Coverage

We deliver across the Mainland and Penang Island. To be more specific, we deliver to these areas;

Daily Delivery (Monday Off Day)

Mainland (Zone A)

Bagan Ajam                        Bagan Luar

Sungai Puyu                        Bagan Dalam

Bagan Lallang                    Chain Ferry

Mak Mandin                        Taman Inderawasih

Permatang Pauh               Taman Chai Leng

Perai                                     Seberang Jaya


Thursday & Sunday Delivery

Mainland (Zone B)

Sungai Dua

Teluk Air Tawar


Wednesday & Saturday Delivery

Mainland (Zone C)

Bukit Mertajam

Alma


Tuesday & Friday Delivery

Penang Island

Bayan Lepas

Bukit Jambul

Gelugor

Jelutong

Georgetown

Pulau Tikus

Tanjung Tokong


Delivery Charges

Purchase above RM100, Enjoy FREE Delivery!!

Purchase above RM30 and below RM100, Delivery Charges of RM5 (Mainland Zone A) and RM10 (Mainland Zone B & C and Penang Island)


Delivery Time

Mainland - 10.00am - 3.00pm

Penang Island - 11.30am - 4.30pm


International

Unfortunately, we are only able to deliver within Malaysia for the time being. Please email us at sales@yshfreshdirect.com to let us know your interest in our products.


Returns and Refund Policy

We are sorry to announce that YSH Food Supplies products are not refundable / exchanged. We cannot be held responsible for products damaged or lost in, therefore we recommend an insured and trackable mail service.


Questions

If you have any questions concerning our return policy, 

please contact us at: +6016-5594038 or email to sales@yshfreshdirect.com.